At Kenrod, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, kenrod.ca, and interact with our services.

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1. Information We Collect

 

We collect two types of information:

• Personal Information: This includes details such as your name, email address, mailing address, phone number, and any other information you voluntarily provide when filling out forms, subscribing to newsletters, or making a purchase.

• Non-Personal Information: This includes technical data such as your browser type, IP address, device type, and browsing behavior (e.g., pages visited, time spent on site). This information is collected automatically through cookies and other tracking technologies.
   

2. How We Use Your Information

 

We use the collected information for various purposes, including:

• To Provide Services: We use your personal information to process orders, respond to inquiries, and provide customer support.

• To Improve Our Website: Non-personal information helps us analyze how users interact with our website and improve the user experience.

• Marketing and Communication: With your consent, we may send promotional emails about new products, special offers, or updates to our website. You can opt out at any time.

• To Comply with Legal Obligations: We may use your information to comply with legal requirements or to resolve disputes.
   

3. How We Protect Your Data

We take the security of your personal information seriously. We implement a variety of security measures, including encryption, firewalls, and secure servers, to protect your data from unauthorized access, alteration, or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
 

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small files stored on your device that allow us to recognize you when you return and provide a more personalized browsing experience.

You can adjust your browser settings to refuse cookies, but this may limit some functionalities on the website.
 

5. Third-Party Services

We may share your personal information with trusted third-party service providers to help us perform services like payment processing, marketing, and website analytics. These third parties are obligated to protect your information and use it only for the purposes we specify.

Additionally, our website may contain links to external sites. We are not responsible for the privacy practices of these external sites and encourage you to review their policies before sharing any personal information.
 

6. Your Rights and Choices
 

• Access and Correction: You can request access to the personal information we hold about you and ask us to correct any inaccuracies.

• Opt-Out of Marketing Communications: You can opt out of receiving promotional emails at any time by following the unsubscribe link provided in our emails.

• Data Deletion: You may request that we delete your personal information, subject to certain legal restrictions.
   

7. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
 

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will revise the "Last Updated" date at the top of the page. We encourage you to review this policy periodically for any updates.
 

9. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:
Kenrod
Email: kenrod2@shaw.ca
Phone: (604) 530-0794